Your first visit will be one which introduces you to our practice and helps us to get to know you as well.
Please print and fill out our Patient Information Form and bring it with you to your first appointment.
The first appointment is usually a consultation appointment. We will first review with you our privacy and financial policies, and also make sure that your contact information is correct. It is important to bring a government-issued ID (driver’s license, Health Card, passport) with you.
A nurse or assistant will go through your medical history, review your medications, and obtain contact information for any medical or dental specialists that you may have seen in the past, and that we may need to contact for further information. If necessary, please bring a list of your medical conditions, any medications that you take, and of your doctors.
We will then discuss your dental concerns with you. We will review the x-rays that you bring or have been sent by your dentist, and will take new x-rays if necessary. You will see a dental specialist who will examine all the information that has been gathered, review any referral from your dentist, and discuss treatment with you. Please bring a list of any questions you may have so that we can be sure to answer them all for you.
In some cases, treatment may be performed at your first appointment. However, a second treatment visit is usually required because sedation and anesthesia, a significant amount of time, or complex or large treatments have been scheduled. A second visit allows us to give enough time for your treatment, or to have any necessary equipment and materials ready for you.
Please bring the following insurance information to your appointment:
Any dental insurance forms or cards
Name of subscriber and ID number
Insurance policy and group number
Predeterminations and insurance claims will be submitted electronically, but we can also give you a manual claim form to be mailed in. All correspondence and cheques from your insurance carrier will be sent to the subscriber.
We will provide you with a predetermination at your consultation appointment to submit to your insurance carrier; they will tell you how much will be covered, and how much you will be responsible for. We do not accept payment from your insurance carrier, and kindly ask that your account be settled with us at each appointment.
We are happy to discuss our financial policies with you at any time and to assist you in any way that we can.